Cisco SMARTnet - 1 Year - Service

Item #: 12311700   |   Model #:

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Type Value
Brand Name Cisco
Manufacturer Cisco Systems, Inc
Manufacturer Part Number CON-OSE-15216CS3
Manufacturer Website Address http://www.cisco.com
Marketing Information

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Product Supported
  • 15216-CS-3=: Cisco 3 Channel Optical Splitter or Combiner FlexMod
Product Type Service
Provided Support Email Support
Service Availability 8 x 5
Service Characteristic Parts & Labor
Service Description 8x5x4
Service Details
  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required during the standard work week

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Duration 1 Year
Service Location On-site
Service Main Type Maintenance
Service Name SMARTnet
Service Response Time 4 Hour
Service Sub Type Physical

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