Cisco SMARTnet - Extended Service - 1 Year - Service

Item #: 10727307   |   Model #: CON-SNT-9396PX

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Cisco SMARTnet - Extended Service - 1 Year - Service - 8 x 5 x Next Business Day - Exchange - Parts - Electronic and Physical
Type Value
Brand Name Cisco
Manufacturer Cisco Systems, Inc
Manufacturer Part Number CON-SNT-9396PX
Manufacturer Website Address http://www.cisco.com
Marketing Information Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Product Supported Cisco Nexus 9396PX - switch:N9K-C9396PX
Product Type Service
Provided Support Software Upgrade
Service Availability 24 x 7 Web Knowledge Base Access
Service Characteristic Parts
Service Description 8x5xNext Business Day
Service Details

SMARTnet 8x5xNext Business Day:

  • Where Next Business Day delivery is available, an Advance Replacement will ship to arrive the next Business Day provided that Cisco's determination of Hardware failure has been made before 3:00 p.m. Depot Time. If Customer make a request after 3:00 p.m. Depot Time, Cisco will ship the Advance Replacement the next Business Day.
  • Where Next Business Day delivery is not available, same day shipping will be provided. Under same day shipping, Advance Replacement will ship from the serving depot location that same Business Day, provided that Cisco's determination of Hardware failure has been made before 3:00 p.m. Depot Time. Determinations that occur after 3:00 p.m. Depot Time will be shipped the following Business Day.
Service Duration 1 Year
Service Main Type Exchange
Service Name SMARTnet - Extended Service
Service Response Time Next Business Day - Parts Replacement
Service Sub Type Electronic and Physical
Cisco SMARTnet - Extended Service - 1 Year - Service - 8 x 5 x Next Business Day - Exchange - Parts - Electronic and Physical