Juniper J-Care Core - 1 Year - Service

Item #: 10232643   |   Model #:

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$3,497.00
$3,497.00
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Type Value
Brand Name Juniper
Manufacturer Juniper Networks, Inc
Manufacturer Part Number SVC-COR-NSM-A100
Manufacturer Website Address http://www.juniper.net
Marketing Information Juniper Networks is an expert in achieving network availability levels. We help you meet the most aggressive network demands with operational support designed to ensure maximum uptime and optimize the utility of your network assets. You choose the service elements best suited to your network and your in-house capabilities, and we do the rest.
Product Supported
  • nsm-A100 100 Additional Device License
Product Type Service
Provided Support Remote Diagnosis
Service Availability 24 x 7
Service Description 24x7
Service Details

JTAC Access:
With JTAC support, you have unlimited access to JTAC engineers by phone and online 24x7x365. As a single point of contact for all your support needs, our JTAC engineers have extensive experience in supporting large-scale networks and help you diagnose system problems, provide solutions and workarounds where necessary. To ensure that we respond as quickly as possible, automatic escalation alerts to senior management are triggered on all priority issues.

Software Releases:
Juniper Networks will provide Customer with access to all new Software Releases Customer has licensed when they are made available for general public release.

Online Support:
The Customer Support Center (CSC) is a critical part of Juniper Networks customer service and support strategy and was recently ranked among the world's best in online support. The CSC provides a worldwide 24x7x365 support channel to enable our customers and partners to quickly and efficiently support their investment in Juniper Networks hardware and software wherever and whenever they chose to log in.
Service Duration 1 Year
Service Main Type Technical
Service Name J-Care Core
Service Sub Type Electronic