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ContactQuantum StorageCare Gold Support Plan - 1 Year - Service
Item #: 1827106 | Model #:
| 10 Questions
| Type | Value |
|---|---|
| Brand Name | Quantum |
| Manufacturer | Quantum Corporation |
| Manufacturer Part Number | SU-ER-711 |
| Manufacturer Website Address | http://www.quantum.com |
| Marketing Information | Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support. |
| Product Supported | SuperLoader 3 Z1 |
| Product Type | Service |
| Provided Support | Web Knowledge Base Access |
| Service Availability | 9 x 5 |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | StorageCare Gold Support Plan |
| Service Response Time | 4 Hour |
| Service Sub Type | Electronic and Physical |