Quantum StorageCare Gold Support Plan - 1 Year - Service
Item #: 1827106 | Model #:
| 10 Questions
Type | Value |
---|---|
Brand Name | Quantum |
Manufacturer | Quantum Corporation |
Manufacturer Part Number | SU-ER-711 |
Manufacturer Website Address | http://www.quantum.com |
Marketing Information | Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support. |
Product Supported | SuperLoader 3 Z1 |
Product Type | Service |
Provided Support | Web Knowledge Base Access |
Service Availability | 9 x 5 |
Service Characteristic | Parts & Labor |
Service Description | 24x7x4 Hour |
Service Duration | 1 Year |
Service Location | On-site |
Service Main Type | Maintenance |
Service Name | StorageCare Gold Support Plan |
Service Response Time | 4 Hour |
Service Sub Type | Electronic and Physical |