APC by Schneider Electric Service/Support - Service

With APC, there are no hidden costs. Travel and labor expenses are included in all service contracts.

Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.

Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.

During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.

Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. At APC, there are no hidden costs. All Preventive Maintenance contracts include free firmware upgrades.

In order to ensure that your system is housed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.