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ContactArcserve Platinum Maintenance - Extended Service (Renewal) - 3 Year - Service
Item #: 6813640 | Model #: MAADR065MRW83EP36C
| 10 Questions
| Type | Value |
|---|---|
| Brand Name | Arcserve |
| Manufacturer | Arcserve |
| Manufacturer Part Number | MAADR065MRW83EP36C |
| Manufacturer Website Address | http://www.arcserve.com |
| Marketing Information | Platinum Maintenance includes a four-hour on-site hardware parts replacement, as well as software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Platinum Maintenance customers. Note: Platinum Maintenance is subject to availability, depending on the location of the appliance installation and operation. Your preferred Arcserve reseller or Arcserve representative can advise on the availability of the Platinum Maintenance at any time, including before your purchase |
| Product Supported |
Arcserve Devices:
|
| Product Type | Service |
| Provided Support | Live Support |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | Platinum Maintenance - Extended Service (Renewal) |
| Service Response Time | 4 Hour - Parts & Labor |
Arcserve Platinum Maintenance - Extended Service (Renewal) - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor