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ContactExtreme Networks ExtremeWorks Premier Onsite - Extended Service - 1 Year / 4 Incident - Service
Item #: 7152414 | Model #: 98008-H35298
| 10 Questions
| Type | Value |
|---|---|
| Brand Name | Extreme Networks |
| Manufacturer | Extreme Networks, Inc |
| Manufacturer Part Number | 98008-H35298 |
| Manufacturer Website Address | http://www.extremenetworks.com |
| Marketing Information | Premier Support from Extreme Networks, is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels. Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein. Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software. |
| Product Supported | Extreme networks EN-SLX-9640-24S-12C |
| Product Type | Service |
| Provided Support | Software Upgrade |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Service Duration | 1 Year / 4 Incident |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | ExtremeWorks Premier Onsite - Extended Service |
| Service Response Time | 4 Hour - Parts and Labor |
| Service Sub Type | Electronic and Physical |
Extreme Networks ExtremeWorks Premier Onsite - Extended Service - 1 Year / 4 Incident - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical