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ContactFortinet FortiCare Elite - Renewal - 1 Year - Service
Item #: 7665049 | Model #: FC1-10-FGVVS-204-02-12
| 10 Questions
| Type | Value |
|---|---|
| Brand Name | Fortinet |
| Manufacturer | Fortinet, Inc |
| Manufacturer Part Number | FC110FGVVS2040212 |
| Manufacturer Website Address | http://www.fortinet.com |
| Marketing Information | FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer. |
| Product Supported | Fortinet FortiGate-VM01 Virtual Appliance |
| Product Type | Service |
| Provided Support | Web Support |
| Service Description | 24x7x15 Minute |
| Service Duration | 1 Year |
| Service Main Type | Technical |
| Service Name | FortiCare Elite - Renewal |
| Service Response Time | 15 Minute - Phone Support |
Fortinet FortiCare Elite - Renewal - 1 Year - Service - 24 x 7 x 15 Minute - Technical