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ContactFortinet FortiCare Premium RMA - Extended Service (Renewal) - 5 Year - Service
Item #: 7698313 | Model #: FC-10-FM41G-212-02-60
| 10 Questions
| Type | Value |
|---|---|
| Brand Name | Fortinet |
| Manufacturer | Fortinet, Inc |
| Manufacturer Part Number | FC10FM41G2120260 |
| Manufacturer Website Address | http://www.fortinet.com |
| Marketing Information | FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer. |
| Product Type | Service |
| Provided Support | Web Support |
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | FortiCare Premium RMA - Extended Service (Renewal) |
| Service Response Time | 4 Hour - Parts and Labor |
Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 5 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor